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How It Works
Simply put we bring bikes to you!
Chainstays brings outrageously convenient bike hire to your door, allowing you to make the most of precious holiday moments.
Convienient and Simple
​​​1 / Book your delivery ​​​
Select the date and time for your bike delivery - just like reserving a table at your favourite restaurant! Pick a time that suits you, and we’ll handle the rest.
​2 / Choose your bikes
Browse our selection of high-quality bikes, perfect for exploring the stunning High Country.
3 / Delivered to your Door
We’ll deliver the bikes directly to your holiday accommodation in the Bright area at your chosen time. No need to pick up the bikes - just start riding! We will run through how the bikes operate and provide you with a helmet, (allow approximately 10 minutes for the handover).
4 / Enjoy your ride
Explore the local trails and sights with the freedom of a full day’s hire.
5 / Collection made easy
When you’re done, we’ll return to collect the bikes from your accommodation at your pre-selected time slot. No drop-offs required - just relax!​
We deliver within the Greater area of Bright, meaning Porepunkah, Wandilagong and out to Freeburgh.
Your questions answered.
What area does Chainstays Service?
We deliver within the Greater area of Bright, meaning Porepunkah, Wandilagong and out to Freeburgh. Need bikes further afield? Get in touch via our contact page and let us know what you need, we will always assist where we can.
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Which accommodation do we service?
We will deliver to all Holiday accommodation including caravan and holiday parks where we can gain access.
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Do we provide helmets?
Sure thing, we will provide an Australian Standard helmet with every bike and by law it must be worn when riding. With Kids bikes we will bring along multiple helmet sizes to ensure a great fit.
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How do I know which bike size to choose?
Some bikes are One size fits all, if that's the case there will only be one size to choose from.
Where a size choice is available, ie. Small, Medium, Large (this refers to bike's size) choose the size which is best suited to your height. In each category we show you the range for which the bike size is suited.
On the booking page we also ask for each Rider's height so we can correctly set a comfortable saddle height.
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Do we offer half day and multi day rental?
We offer full, single day hire.
We've found most groups prefer to ride one day during their stay or two days separated by a gap so we have kept our bookings to single day. Also if you're staying in accommodation that does not have secure storage for the bikes we don't want you to stress.
If you would like multi day hire simply get in touch with us here and we will organise your bikes to suit your needs.
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How that will work?
We will collect your bike at the end of the day and give your bikes a bike Spa, charge them (if it's an E-bike) and deliver it back to you the following morning. Giving you more holiday time and less to think about.
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Do I need to be at my accomodation when the bikes are delivered and collected?
Yes, our staff will need to sight the Drivers license used to make your booking please have it handy when we drop off your bikes, we will also give you a quick rundown on how your bikes work and answer any last minute questions you may have.
We won't keep you long as we know you will be super keen to get out for a ride.
As for collection, again yes we require the guest who made the booking to be available when the bikes are collected.
For both drop off and collection we aim to complete in under 10 minutes at your accommodation so we don't mind if you're enjoying a morning coffee at drop off or a glass of wine when we collect. It's all about convenience for you.
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Have any other questions?
Shoot us an email and we will get back to you promptly.
Contact us.​